Your Right to Privacy
In this statement we explain how we respect your privacy in relation to the information you provide to us when you use this website.
1. Introduction
Usafety is a leading provider of Health and Safety and Ergonomic services. Our services include Consultancy and Training. We deliver these services to a very large range of clients from multinationals to SMEs in both the public and private sectors nationally. We provide practical solutions and partnership arrangements with our clients and quality of delivery in all cases.
In order to provide our services, we need to process Personal Data. We are committed to protecting the rights of personal data of individuals in accordance with data protection legislation including the General Data Protection Regulation in Europe (the "GDPR").
2. Contact Details
If you have any questions about this Data Protection Statement or the way in which your personal information/data is being used by us, please contact:
The Data Protection Officer
Usafety
Unit 1-2B Glenrock Business Park
Ballybane Industrial Estate
Galway, H91 FF25
Email: info@usafety.ie
Tel: +353 91 485580
3. Purpose of this Data Protection Statement
This Data Protection Statement applies to Personal Data.
Definition of Personal Data:
"Personal Data" means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
This Data Protection Statement describes our approach to data protection and sets out the basis on which any Personal Data we collect from you, or that you provide to us, will be used by us where we are controllers of that Personal Data for the purposes of the GDPR. Please read this Statement carefully to understand our views and practices regarding the Personal Data we collect, as controllers under the GDPR, and how we will treat it.
4. Who this Data Protection Statement Applies to
This Data Protection Statement provides specific information relating to the following individuals whose Personal Data we process:
Business contact data including our customers, suppliers and business prospects ("Business Contacts")
Users/guests of our Website ("Website Users")
5. What Information do we collect?
We collect Business Contact Personal Data from business contacts.
We source Business Contact Personal Data in order to serve the business relationship. We will only ever source Personal Data that is necessary and in a way that would be generally expected.
We receive Personal Data about Business Contacts from a variety of sources, as follows:
Personal Data is often provided by the Business Contact as part of the business relationship
The Personal Data may be collected directly or indirectly from another person within the company of the Business Contact
The Personal Data may be collected through our website
The Personal Data may be collected indirectly from a website or from a third party
5.1 Web Data
We may collect Website User Personal Data from all visitors to our website in order to improve our services and develop the Website.
6. Categories of Personal Data
We process the following categories of Personal Data:
Identification Data: This may include a person's name, date of birth or PPS number.
Contact Data: This may include work and personal email addresses, mobile/telephone numbers, postal address or other social media links.
eCommerce Data: This may include communication data, contact data, invoice details, registration information and job position.
Communication Data: Phone calls, video calls, texts or email correspondence.
Marketing Data: This may include Identification Data, Contact Data and any preferences in receiving marketing from Usafety and communication preferences.
Financial Data: May include Identification Data, Contact Data and payment related information, bank account details received as part of the services we deliver.
Web Data: This may include Personal Data on any forms on our website including Personal Data, information on the device you are using, Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information.
7. Why we collect this information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services
To provide our Users with ongoing customer assistance and technical support
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information
To comply with any applicable laws and regulations
8. Our Legal Basis for Processing Personal Data
We process all Personal Data lawfully and in accordance with the requirements of the law. The GDPR sets out the legal grounds for processing Personal Data.
Contract
We will process Personal Data where necessary to perform our obligations relating to or in accordance with any contract that we may have with you or to take steps at your request prior to entering into that contract.
Consent
For certain processing activities we may rely on your consent. Where we are unable to collect consent for a particular processing activity, we will only process the Personal Data if we have another lawful basis for doing so.
You can withdraw consent provided by you at any time by contacting us at info@usafety.ie.
Legitimate Interest
At times we will need to process your Personal Data to pursue our legitimate business interests, for example for administrative purposes, to collect debts owing to us, to provide information to you, to expand our business opportunities, to operate, evaluate, maintain, develop and improve our websites and services or to maintain their security and protect intellectual property rights.
We will not process your Personal Data on a legitimate interest basis where the impact of the processing on your interests or fundamental rights and freedoms outweigh our legitimate interests.
9. How do we store, share and disclose personal data?
Your data may be stored through secure data storage, databases and applications. They store your data on secure servers behind a firewall.
10. Processing Activities
Service Delivery Activities
For customer relationship management and learner/client support
To send notifications and updates on changes to our services
To fulfil registration requirements for our courses
To fulfil our legal and contractual obligation
To contact clients regarding payments
Marketing Activities
To send e-newsletter or other relevant information
To contact you as part of our business relationship and general administration
To inform you about conferences, webinars, update training workshops etc. that might interest you
To deliver and organise training events and webinars
Website Delivery
To respond to web forms completed and submitted by you
To promote services
To improve and administer the Website
Internal operations including IT support, troubleshooting, data analysis, research and statistical and survey purposes
To improve the security of our website and services
Administration of Customer Relationship
To manage and respond to complaints/appeals
To notify clients of this Data Protection Statement
11. Disclosure of Personal Data
In certain circumstances, we may disclose Personal Data to third parties as follows:
To business partners and subcontractors for the performance of any contract relating to our services
To accreditation bodies governing the courses provided including but not limited to, Solas, QQI, PHECC and IHFES
To analytics and search engine providers that assist us in the improvement and optimisation of the Website
If we are under a duty to disclose or share Personal Data in order to comply with any legal obligation
To protect our rights, property, or safety, or that of our Business Contacts or others
12. Security Measures
We will take all steps reasonably necessary to ensure that all Personal Data is treated securely in accordance with this Data Protection Statement and the relevant law, including the GDPR.
We have put in place appropriate technical and organisational procedures to safeguard and secure the Personal Data we process.
We monitor for and do everything we can to prevent security breaches of the Personal Data that we process.
13. Retention
In some circumstances it is not possible for us to specify in advance the period for which we will retain your Personal Data. In such cases we will determine the appropriate retention period based on balancing your rights against our legitimate business interests.
14. How do we communicate with our visitors?
We may contact you to notify you regarding your account, to troubleshoot problems, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
15. How can you withdraw your consent?
If you don't want us to process your data anymore, please contact us at 091 485580 or send us mail to: info@usafety.ie
16. Your Rights
You have various rights relating to how your Personal Data is used.
Right of access
You have the right to ask for all the Personal Data we have about you.
Right of rectification
You should let us know if there is something inaccurate in your Personal Data.
Right of erasure (right to be forgotten)
In some circumstances you can ask for your Personal Data to be deleted.
Right to restrict processing
You have the right to ask us to restrict what we use your Personal Data for.
Right to data portability
You have the right to ask for your Personal Data to be given back to you or another service provider of your choice in a commonly used format.
Right to object
You have the right to object to processing of your Personal Data which is based on public interest or legitimate interest processing.
Right not to be subject to automated decision-making
You have the right not to be subject to a decision based solely on automated processing.
You can make a complaint
You have the right to lodge a complaint with the local supervisory authority for data protection.
17. Data Protection Policy Updates
We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, please contact us at 091 485580 or send us mail to: info@usafety.ie